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KnC

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Ecommerce Background

Revolutionizing eCommerce with Smart, Scalable Solutions

Smart, scalable eCommerce solutions to boost sales and streamline digital retail.

Our Expertise in eCommerce Tech

Online Store Development

We design and build responsive, conversion-focused eCommerce websites and mobile apps for D2C brands, wholesalers, and marketplaces.

  • Custom storefronts with product filters, ratings, and wishlists
  • Secure cart, checkout, and payment integrations (Razorpay, Stripe)
  • Multi-vendor marketplace setup and seller dashboards
  • Mobile app support with push notifications
  • Inventory sync and stock visibility in real-time
  • SEO-optimized product pages and category hierarchy
  • Multi-currency and regional pricing support

Order Management & Logistics

End-to-end automation of order processing, shipping, and delivery using smart OMS, APIs, and real-time status updates.

  • Order placement to delivery workflow automation
  • Courier API integration (Delhivery, Shiprocket, Blue Dart)
  • Real-time tracking with SMS/email updates
  • Returns, refunds, and exchange workflows
  • Invoice generation and e-way bill sync
  • Admin dashboards with order history and analytics

Customer Experience & Retention

Maximize customer satisfaction with personalized shopping, loyalty programs, and AI-based suggestions.

  • User accounts, saved addresses, and purchase history
  • Product recommendations powered by AI
  • Review/rating modules with image upload
  • Loyalty points, coupons, and referral systems
  • Support ticket system and chat integration
  • Email/SMS automation for cart abandonment & offers

eCommerce Analytics & Integrations

Drive better decisions with dashboards, analytics, and integrations with leading business tools.

  • Sales and revenue analytics by category, region, and device
  • Google Analytics & Facebook Pixel integration
  • CRM and ERP sync for inventory and billing
  • Payment gateway reports and reconciliation
  • Custom admin dashboards with KPIs and trends

E-commerce Software Development FAQs

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